At the moment only Business account-holders can request the option to receive 3rd party payments to their account. This may change in the future. Naturally we recommend you suggest the company you want to receive payment from get their own Paxum account!
It's free and easy to register and verify a Paxum Business account so that you can receive payment from all your favorite platforms.
This option is available automated through the API and also can be performed through the web interface in the TRANSFER FUNDS section. A convenient CSV or XML file can be uploaded directly, or the mass payment information can be copy/pasted into the interface for bulk issue.
In addition to Mass instant Paxum to Paxum transfers, Business account-holders can also request approval to issue Mass Wires, Mass EFT's, and Mass Transfers to External Cards (Visa/Mastercard) directly from their Paxum account.
Paxum accounts offer support for multiple currencies.
Dedicated USD, EUR, GBP currency accounts are available, and many additional currencies are supported for Local Currency Wire Withdrawal and Local Bank Transfer (EFT) withdrawal.
New currencies can be added by clicking “Add Currency” inside the Paxum account interface in the Accounts section. Each currency account can be accessed when sending a Transfer to another User or when selecting a withdrawal method.
If you purchased goods or services and paid through Paxum you will need to contact the merchant/seller directly to arrange a refund. However, if a transaction is believed to be fraudulent in nature, then Paxum's Compliance Team can be contacted and they will investigate and review the situation on a case by case basis. To begin this process please open a support ticket and your report will be forwarded to the appropriate department.