Got Questions?

  • How do I open an account?
    Opening an account is very easy. Just click here and fill out the application to instantly open an account.
  • What is the minimum age?
    To open an account you must be at least 18 years old.
  • Why do you require my identity verification documents?
    We are required to have to comply with AML (Anti Money Laundering) laws. This requires us to identify all clients. The account verification procedure is straight forward and is usually completed within 48 hours. You will not be allowed to send or receive funds before you verify your true identity.
  • In what currencies can I open the account?
    We offer Payment Accounts for US clients in
    USD
  • How safe is it to use Paxum?
    Your information is transmitted to our servers using a secure connection. All your personal data is encrypted and access is only available by relevant Paxum Inc. personnel. All your payment transactions must be digitally signed by a secure code which is sent to your phone number.